What is the EAP?
Our EAP is all about connecting our members to better health and
wellbeing, by supporting expats with all aspects of working abroad. The EAP is provided by our partner, Morneau
Shepell, and includes professional consultation and information services.
Our members can receive support
and counselling, either in person, over the telephone or online. Counsellors are specialists in the area they
give advice and are culturally aligned to members' nationality and location.
In addition, the service
includes a database of online resources to help expats manage their work-life and personal wellbeing while
working abroad. It’s totally confidential and we have no knowledge of which services our members use, or how much
they use them, so it will never affect premiums.
Our EAP service can help members with:
- Cope with isolation and loneliness
- Adapt to a new country and lifestyle
- Identify and deal with culture shock
- Deal with stress, anxiety and depression
- Address alcohol and drug misuse
- Resolve marital and relationship difficulties
- Find solutions for work-related issues
- Access crisis and trauma support while on assignment
There is no cost to members for taking advantage of the EAP service, as these benefits are part of every
Integra Global health plan.
How do the sessions work?
All our members can receive
a series of support sessions with a professional counsellor, along with access to additional resources. If the
member needs more specialised or long-term support, the EAP will help them select an appropriate specialist or
Using the service
Members can access the service by downloading the
Morneau Shepell, MyEAP app, or by calling one of the regional telephone numbers listed on the below link.
EAP regional contact numbers
Members can also visit the below website link and follow the on-screen instructions to speak with a counsellor.