Health Care Services

Accessing Care in the U.S.

Integra Global utilizes the UnitedHealthcare Network. Plan 1 members have access to 5,200 hospitals and 650,000 health care professionals through the UnitedHealthcare Network.

All treatment in the U.S. must be pre-certified. Make sure your provider pre-certifies your medical treatment. Utilizing the UnitedHealthcare network simplifies your pre-certification process and claims filing. To find a UnitedHealthcare provider in your vicinity go to:

www.myuhc.com

Choose: UnitedHealthcare Options PPO

Please be sure to bring your membership card with you as it is contains valuable information for your provider to access the UnitedHealthcare network. Failure to provide this information could result in you paying the difference between the network rate and the providers normal charge

For Provider Services (US Claims only):

(Medical Claims)  call: 1  800  718  1293   (inpatient notification required)
UHC Electronic Payer ID: 87726
Network: UnitedHealthcare Options PPO
Submit claims: UnitedHealth International,    P.O. Box 740372,   Atlanta, GA 30374-0372

Finding Medical Care Overseas

Should you need help in finding medical care overseas, please contact our 24hr assistance helpline at:

Telephone:
Worldwide: +33  1  41  61  25  63  (call collect, if necessary)

Overseas: Pre-certification

Pre-certificaton is required in all cases where covered medical services are to exceed USD $500. In addition, pre-certification is required for all In-patient hospitalization and out-patient surgery

To pre-certify call our 24hr medical hotline:

Telephone:
Worldwide: +33  1  41  61  25  63  (call collect)

You can also pre-certify by calling us during office hours:

Telephone:
Europe: +44   1444   444   960
Asia: +86  400  41  8850  570
Or send an Email:   

Direct Billing

Utilizing our UnitedHealthcare Network inside North America takes care of claims filing and billing for you. For claims overseas we have many providers who have direct billing contracts. We can also arrange direct billing for hospital stays, out-patient surgery and expensive procedures that have been pre-certified. Contact our 24hr medical hotline at the numbers above to arrange for direct billing of your claim.